Get Help

‘It’s not over yet however, I have found I am a much stronger person and can deal with it with the support I receive’ – Service user August 2014.

Sheffield Domestic Abuse Helpline on 0808 808 2241

Monday – Friday : 8am – 8pm (not bank holidays), Saturday 9am – 5pm

Outside of these hours call the National Domestic Violence Helpline on 0808 2000 247 available 24 hours a day, 7 days a week

You can talk to us about the abuse and work through which services might work best for you with an experienced helpline worker. Or you can email the helpline on to ask for advice and information.
girl-phoneThe helpline offers:

  • advice, support and safety for people experiencing domestic and sexual abuse
  • Advice and support on keeping yourself safe.
  • a service to women, men, children, young people, practitioners and worried family members
  • up-to-date access to services in Sheffield and available refuge spaces

If you phone the helpline and we can’t speak your language we can arrange an interpreter. You can also email us in your language, we will translate it and get back to you.

Domestic Abuse Outreach Service

Sheffield also has a city-wide outreach service(phone 0114 270 6999)for women and men which offers:

  • ongoing emotional support
  • practical support around housing, benefits, legal services and schools
  • safety planning
  • help with children

Sheffield Area Refuge And Support (SARAS)

SARAS offer a safe, supportive space for women and their children to live after leaving abusive relationships.

Referral line: 0114 242 6887

Website currently under construction:


Shelter Homelessness Service

Furnival House, 48 Furnival Gate, Sheffield, S1 4QP

Telephone: 0344 515 1515 Website:

Shelter offer a wide range of help and advice on all housing and homelessness issues.  They have a team of advisers and solicitors who may be able to help you with your problem – and if they can’t help, they work with other agencies who can.

Shelter have computers and telephones you can use to access the internet for advice, claim benefits, or bid on properties.

Issues they can deal with

  • homelessness, or worried you’ll soon become homeless
  • looking for accommodation
  • having problems with your landlord
  • being evicted or repossessed
  • debt problems
  • benefits issues
  • problems with disrepair
  • need help going to court regarding your housing

Even if your problem isn’t listed above Shelter may still be able to help – just give them a call to discuss.

Other Sheffield Services

You can also contact other services in Sheffield directly. Information about services and contact details can be found in this Support Section, listed under women, children and men. Alternatively, if you know which service you want, you can telephone them from the following list or use the following links.

Action Domestic Abuse Service – Outreach Project: 0114 270 6999

Ashiana Sheffield: 0114 255 5740

Homeless Services (SCC): 0114 273 5142/5406 Out of Hours: 0800 7311 689

Independent Domestic Violence Advocacy Service (IDVAS): 0114 249 3920

NSPCC Young People Centre : 0114 228 9200

Sanctuary Scheme: 0808 808 2241

Sexual Assault Referral Centre for South Yorkshire : 0330 223 3193

Sheffield Rape and Sexual Abuse Centre: Helpline: 0808 802 0013

Sheffield Women’s Counselling and Therapy Service: 0114 275 2157

Sheffield Working Women’s Opportunities Project: 0114 275 2040

VIDA Sheffield: 0114 275 0101

Young Women’s Housing Project: 0114 268 0580

Youth Offending Service0114 243 5597 / 283 5927